Last updated: 11th August 2026
And We Do This Ltd, trading as The Savvy Marketing Guy®, The Website Freedom Hub, and The Go>To Freedom Hub
This document is in two parts: a Plain English summary first, followed by the full legal terms. If the two ever appear to conflict, the full legal terms govern.
This section is a friendly explanation of the full legal terms below. If anything here seems to conflict with the full legal terms, the full legal terms govern — this summary exists to help you understand them, not to replace them.
Hi! We're And We Do This Ltd, and you'll know us as The Savvy Marketing Guy®, The Website Freedom Hub, or the Go>To Freedom Hub. If you're using any of our services, you're agreeing to the terms below. It's mostly common sense, written properly. If it doesn't work for you, you're free to step away, no hard feelings. We're based in lovely Morebattle, Scottish Borders.
You need to be 18 or over to use the Hub, and you need to give us accurate information when you sign up (and keep it that way). We're not going to check your ID, but by using the Services you're confirming this is all true.
Keep your login details, API keys, and access tokens to yourself. If something looks off, like unexpected activity on your account, tell us straight away at [email protected] so we can help.
We provide whitelabelled marketing and CRM tools, workflows, and support, built on the GoHighLevel platform, so you can run client-facing systems under your own brand. We might tweak or add features over time. If any feature is ever marketed as “unlimited,” fair use still applies. We'll never cut you off without warning if that ever becomes relevant — we'll talk to you first.
When you subscribe, you're renting access to some clever tools: our workflows, templates, and app configurations (we call these “Service Assets”). These belong to us, not you. But if you ever want to leave, we won't make it difficult. You get a free migration chat, and we'll only charge if actual custom work is needed to get things out for you, quoted upfront before anything starts. What's always, unconditionally yours is your own Customer Data, your client contact records, your content, your branding. That never becomes ours.
Anything you post publicly through the Hub (reviews, community posts) stays yours, we just get permission to display it. Anything you send us directly as feedback or a suggestion also stays yours; if we use it to improve the Hub, we'll give credit where it's due. We're not trying to claim your ideas as our own.
We accept major payment methods, priced in GBP, USD, or EUR depending on your plan. Subscriptions renew automatically unless you cancel. Refunds aren't a thing here, but if something's not working for you, tell us. We'd rather sort it out than have you leave unhappy. If you think a charge is wrong, come to us first — filing a chargeback without giving us the chance to sort it out could be treated as a breach of these terms. We don't currently charge VAT. If that ever changes, we'll tell anyone affected in advance and offer them a fair way out, on the same terms as leaving for any other reason.
You can cancel any time from inside your Hub: go to Settings > Billing > Subscriptions and use the cancel option there. If you'd rather have a hand with it, or can't get into your account for some reason, just email us instead. Either way, it takes effect at the end of your current paid period, and you keep access until then.
When your cancellation takes effect, at the end of your current paid period, you'll lose access straight away to your contacts, conversations, calendars, automations, and funnels. Your phone numbers and A2P registration stick around a little longer: they're deleted 14 days later, and you'll still be billed for them during that fortnight, so don't be surprised by that charge. Any add-on subscriptions cancel at the same time as your main plan.
The good news is your underlying data isn't wiped straight away. Our platform provider, GoHighLevel, holds onto it for 90 days, and you can reactivate your account within that window to get everything back. They'll also email you reminders before anything's permanently deleted. After 90 days, though, it's gone for good, so if you're leaving, export what matters to you sooner rather than later.
Where it applies to your market, we provide a free .co.uk domain as part of your subscription and manage everything so you don't have to. If you leave and want to take it with you, just tell us within 60 days and we'll transfer it for a one-off £39 admin fee (no VAT currently applies). We'll remind you about this by email too.
Your account is yours to use within your own team or business. You can't sell it, hand it to someone else, or let an unrelated third party use it, without checking with us first.
We're here to help grow businesses, so let's keep it professional: no hacking, scraping, impersonation, or misusing the Services to compete with us. Most of this is common sense, and it's unlikely to ever come up, but it's there so everyone using the Hub is protected.
We can't let the Hub be used for certain kinds of business, gambling, adult content, pyramid schemes, or unlicensed regulated goods, among others. This isn't about judging your business; it's that these put the whole platform, and every other client on it, at real risk.
The Hub is a marketing platform, so this bit really matters. Only message people who've genuinely opted in, always let them opt out easily, and always identify yourself honestly. Whether that's UK, EU, US, or other rules that apply depends on where you and your contacts are, and it's on you to know which ones apply to your business. As the one sending the messages, you're the one responsible for handling consent and opt-out requests properly, not us.
Where your Hub instance includes AI tools, remember they're automated and can get things wrong. Always give AI-generated content a proper look before you use or publish it, especially anything that matters.
Got feedback? We love it. Just keep it truthful and fair, and don't run campaigns to game reviews one way or the other. We may lightly edit or decline to publish things at our discretion, but we're not out to censor you.
If you download our mobile app, it's yours to use on your own devices, just don't try to take it apart, copy it, or use it to build something that competes with us.
If you link a social media or advertising account to the Hub, make sure you're allowed to do that. You can disconnect it whenever you like from your account settings.
The Hub runs on GoHighLevel, along with other tools behind the scenes for things like texting and AI. If something goes wrong on their end, an outage or a data issue, that's on them, not us, though we'll always do what we reasonably can to help and keep disruption to a minimum.
If you think something on the Hub infringes your copyright, let us know with the details and we'll look into it.
We take reasonable care with your data. Full details are in our separate Privacy Policy. Where data needs to travel outside the UK, for example because of where our platform provider hosts things, we make sure appropriate safeguards are in place.
We hope we never need this section, but if you seriously breach these terms (fraud, abuse, not paying us), we may need to act quickly. For anything less serious, we'll talk to you first and give you proper notice before ending access.
We might update or improve the Hub over time. We'll try to avoid disruption, and if GoHighLevel has issues that affect you, that's outside our control, but we're still here to help however we can.
There are a few formal bits in the full legal terms below, disclaimers, liability limits, and an indemnity clause, that exist to protect both of us if something serious ever goes wrong. They're standard for a business like ours, and we've kept our liability cap modest and fair rather than trying to escape responsibility altogether.
If something isn't right, tell us. We'd rather fix things together than end up somewhere formal. If we really can't sort it, we'll try mediation before anything more serious, and only go to arbitration as a last resort.
We're based in Scotland, and Scots law applies to everyone using the Hub, wherever you're based. We think that's fair and keeps things simple for everyone.
Neither of us is on the hook for things genuinely outside our control, natural disasters, government action, that sort of thing.
We're here to help. Reach us at:
1.1 We are And We Do This Ltd (“Company,” “we,” “us,” “our”), a company registered in the United Kingdom, with our principal address at 5 Teapot Bank, Morebattle, Scottish Borders, TD5 8QF, United Kingdom.
1.2 We operate the website app.gotofreedomhub.com (the “Site”), the mobile application Go>To Freedom Hub (the “App”), and any other related products and services that refer or link to these Legal Terms (collectively, the “Services”). “The Savvy Marketing Guy®,” “The Website Freedom Hub,” and “The Go>To Freedom Hub” are trading names of And We Do This Ltd. Wherever “The Hub” appears in these Legal Terms, it refers collectively to both The Website Freedom Hub and The Go>To Freedom Hub.
1.3 You can contact us by phone at 01573 402070, by email at [email protected], or by mail to the address above.
1.4 These Legal Terms constitute a legally binding agreement between you, whether personally or on behalf of an entity (“you”), and And We Do This Ltd, concerning your access to and use of the Services. By accessing the Services, you confirm that you have read, understood, and agreed to be bound by these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, YOU MUST DISCONTINUE USE OF THE SERVICES IMMEDIATELY.
1.5 Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated by reference. We reserve the right to make changes or modifications to these Legal Terms at any time. For material changes, we will notify you by email or in-app message with reasonable advance notice. Your continued use of the Services after a revised version takes effect means you accept the revised terms.
1.6 The Services are intended for users who are at least 18 years old. Persons under 18 are not permitted to use or register for the Services.
1.7 We recommend that you retain a copy of these Legal Terms for your records.
For the purposes of these Legal Terms:
“Customer Data” means the data you and your authorised users submit to, store in, or generate through your Hub account, including the contact records of your own customers and prospects, and any other content specific to your business.
“Service Assets” means the app workflows, templates, automations, configurations, reports, and other proprietary tools we provide to you as part of your subscription within the Hub platform.
“Content” means the material we provide in or through the Services, including source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics, together with our trademarks, service marks, and logos (the “Marks”).
“Contribution” means any content you post, upload, transmit, or otherwise make available on or through the Services, including text, images, audio, video, reviews, comments, and messages.
“Submission” means any question, comment, suggestion, or feedback about the Services that you send directly to us, other than a Contribution.
“AI Features” means any artificial-intelligence-powered capability made available through the Services, including content generation, conversational AI, and similar tools.
By using the Services, you represent and warrant that:
4.1 You may be required to register to use the Services. You agree to keep your password, access tokens, and API keys confidential, and you are responsible for all use of your account, including use by anyone you authorise to access it on your behalf.
4.2 You must notify us promptly at [email protected] of any unauthorised access to, or security incident affecting, your account. Do not share your credentials outside your own organisation.
4.3 We reserve the right to remove, reclaim, or change a username we reasonably determine to be inappropriate, obscene, or otherwise objectionable.
5.1 The Services are a whitelabelled software-as-a-service platform for sales, marketing, customer relationship management, automation, and client communications, built on the GoHighLevel platform. We may add, change, or retire features from time to time, as described in Section 26.
5.2 The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction where such distribution or use would be contrary to law or regulation, or which would subject us to a registration requirement in that jurisdiction. Persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, to the extent applicable.
5.3 Fair use of features described as unlimited. Where a feature of your plan is marketed as “unlimited,” we may apply usage thresholds where your use materially exceeds typical customer patterns, degrades platform performance, or creates a security or abuse risk. Except where immediate action is needed to protect the platform, we will give you notice and a proposed remedy (such as a rate limit, plan change, or additional fee) before restricting your use.
6.1 We are the owner or licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, designs, and Content, as well as the Marks. Our Content and Marks are protected by copyright and trademark laws and treaties in the United Kingdom and elsewhere. The Content and Marks are provided in or through the Services “as is,” for your internal business use only.
6.2 Service Assets. As part of your subscription, we provide you with access to Service Assets within the Hub platform. Service Assets are licensed to you for the duration of your active subscription, for your use within the scope of our Services. All Service Assets remain the exclusive property of And We Do This Ltd and/or our licensors. You do not acquire ownership rights in any part of the Service Assets provided.
6.3 What this does and doesn't restrict. Service Assets — our proprietary workflow architecture, templates, and app configurations — are not transferable to other providers or platforms outside the Hub without our prior involvement, as described in Section 6.4. This restriction applies to our underlying proprietary technology only. It does not apply to your Customer Data, including your contact records, which you may export at any time, as described in Sections 7.1 and 10.
6.4 Leaving the Hub. You are free to end your subscription and move to another provider at any time; we will not make this difficult, and we will not withhold cooperation based on our own judgement of your reasons for leaving. We will provide a free migration consultation to discuss what you can take with you and how. Where taking Service Assets with you genuinely requires development or export work on our part — for example, rebuilding a workflow outside the Hub, or extracting data into a specific format — we will quote that work transparently before any work begins, and you approve the cost before we start. Our underlying proprietary workflow architecture and templates themselves remain licensed, not sold, for use within the Hub, and are not included in any migration.
6.5 Any material breach of this Section 6 is a breach of these Legal Terms.
7.1 Your Customer Data is yours. You retain all rights in your Customer Data. You may export your Customer Data, including contact records, from your account at any time, provided your export and later use of it complies with applicable privacy laws and Section 15 of these Legal Terms.
7.2 The licence you grant us. You grant us the rights we need to host, store, process, transmit, back up, and display your Customer Data and Contributions, solely to provide, secure, and improve the Services and to meet our legal obligations. We are not claiming ownership of your Customer Data by virtue of this licence.
7.3 Public Contributions. If you post Contributions to a public or shared area of the Services, you grant us a non-exclusive, royalty-free licence to use, host, copy, reproduce, distribute, publicly display, reformat, translate, and excerpt those Contributions, including your name, image, and voice where included, in connection with operating and promoting the Services. You retain full ownership of your Contributions. We will credit you where appropriate.
7.4 Submissions. If you send us a Submission (feedback, ideas, or suggestions about the Services), you grant us a non-exclusive, worldwide, royalty-free licence to use it to improve or develop the Services. You retain ownership of your Submission. We do not claim any assignment of intellectual property rights in Submissions, and we will give credit where it's due. Please do not send us a Submission that you consider confidential, as we cannot guarantee confidentiality of unsolicited feedback.
7.5 Your responsibility for Contributions. You are solely responsible for your Contributions. You represent and warrant that:
7.6 We have the right, at our discretion, to edit, re-categorise, or remove any Contribution at any time and for any reason, without notice, though we are under no obligation to monitor Contributions.
8.1 Pricing is available in GBP, USD, and EUR, depending on your account and market. Please refer to your specific plan for the currency and rate that applies to you.
8.2 We accept major credit and debit cards and any other payment methods made available through our payment processor from time to time.
8.3 You authorise us to charge your chosen payment method for all charges as they become due, including recurring subscription charges. You agree to keep your payment and account information current and accurate.
8.4 Fees are exclusive of any applicable taxes, which you are responsible for, except as set out in Section 8.5.
8.5 VAT. We do not currently charge VAT on Hub subscriptions. We reserve the right to introduce VAT at any point in the future. If we do, we will notify anyone affected before the change takes effect, and offer affected clients the opportunity to migrate away from the Hub under the cooperative exit process described in Section 6.4, in the same way as any other client choosing to leave.
8.6 We may correct any pricing or billing errors, including after we have requested or received payment. We may change subscription pricing from time to time; we will give you reasonable notice before a price change takes effect on your account.
8.7 Non-payment. If any amount due is not paid, and remains unpaid after we have given you notice, we may suspend or terminate the Services in accordance with Section 25. You remain responsible for any unpaid amount.
8.8 No withholding. You may not withhold or offset any amount due to us under these Legal Terms on the basis of any separate claim or dispute you may have against us.
8.9 We reserve the right to refuse any order placed through the Services, and to limit or cancel quantities purchased, at our discretion.
9.1 Your subscription will continue and renew automatically unless cancelled. You consent to our charging your payment method on this recurring basis until you cancel.
9.2 You may cancel your subscription at any time using the cancel facility within your Hub account, under Settings > Billing > Subscriptions. If you're unable to access this for any reason, you may also cancel by emailing [email protected]. Your cancellation will take effect at the end of your current paid term, and you will retain access until then.
9.3 All purchases are non-refundable. If you are unsatisfied with our Services, please tell us — we would rather understand what's not working than have you leave unhappy — but no refund will be issued for fees already paid.
10.1 Export what you need before cancelling. Once your cancellation is processed, at the end of your current paid billing period, your sub-account will immediately lose access to your contacts, conversations, calendars and appointments, automations and workflows, and funnels. This happens straight away, not after a grace period, so please export or download anything you need before your final billing period ends.
10.2 Phone numbers and A2P registration. Your phone numbers and associated A2P registration will be permanently deleted 14 days after cancellation is processed. You will continue to be charged for phone numbers and A2P registration during this 14-day period. After 14 days, they cannot be recovered.
10.3 Add-on subscriptions. Any add-on or reselling subscriptions linked to your account will be automatically cancelled alongside your main subscription, and related features may no longer be available from that point.
10.4 Data retention and reactivation. Our platform provider, GoHighLevel, retains cancelled account data for 90 days following cancellation. During this period, you may reactivate your account to regain full access to your data, and GoHighLevel will send automated reminder emails during this window ahead of permanent deletion. After the 90-day period, this data is no longer recoverable.
10.5 If you resubscribe. If you resubscribe after your data has been permanently deleted, a new account will be created. It will not include any data, settings, or configurations from your previous account, and we cannot guarantee that previous phone numbers or domains will be available again.
10.6 While your account is active, we perform routine backups for platform-recovery purposes, but you are solely responsible for maintaining your own copies of your Customer Data. You agree that we have no liability to you for any loss or corruption of data, and you waive any right of action against us arising from such loss, except to the extent caused by our own negligence.
11.1 Where applicable to your market, we provide and manage a free .co.uk domain as part of an active Hub subscription. It is registered in our name and managed under our Cloudflare account for seamless setup, security, and renewal. If you already own a domain, you may use it instead, or ask us to take over management of it.
11.2 If you cancel your Hub subscription and want to take your domain with you, you must request a transfer in writing within 60 days of cancellation. A one-time admin fee of £39 applies to cover the transfer process (VAT does not currently apply to this fee — see Section 8.5 regarding VAT generally). We will also email you a reminder of this window shortly after cancellation. Once the fee is paid, we will transfer the domain to your preferred registrar.
11.3 If no transfer request is made within 60 days, we reserve the right to retain, release, or reassign the domain at our discretion.
11.4 The free domain offer applies to .co.uk domains only, where applicable to your market. Any other domain extension must be purchased separately. If your subscription is paused, terminated, or unpaid, we may suspend or release the domain.
12.1 Your account is owned and controlled by you as the original account holder. You may grant access to authorised users within your own organisation and remain responsible for all activity in your account, including activity by those you authorise.
12.2 You may not transfer, assign, sell, lease, or share your account with any individual or organisation outside your own without our prior written authorisation. Unauthorised transfer or sharing may result in suspension or termination, and we may pursue any available legal remedies.
You may not access or use the Services for any purpose other than that for which we make them available. As a user of the Services, you agree not to:
14.1 You may not use the Services in connection with any business or activity that:
14.2 Regulated industries. The Services are not designed to satisfy industry-specific regulatory frameworks such as healthcare data regulation (for example, HIPAA in the United States, or equivalent UK/EU health data rules) or financial services regulation (for example, FINRA or FCA requirements). If your intended use of the Services would be subject to a framework of this kind, please contact us before relying on the Hub for that purpose.
14.3 We may suspend or restrict access immediately, at our reasonable discretion, where we believe your use falls within this Section 14.
15.1 These rules apply to all SMS, MMS, voice, and email communications sent or placed through the Services, regardless of where you or your recipients are located.
15.2 Consent. You may message or email only contacts who have given clear, current consent to hear from you. Consent cannot be bought, sold, or exchanged; you may not message or email a purchased or scraped contact list.
15.3 Opt-out. Every recipient must be able to revoke consent at any time, for example by replying “STOP” to a text or using an unsubscribe link in an email, and you must honour every opt-out promptly.
15.4 Sender identification. Your initial message to a contact must clearly identify you as the sender. Marketing emails must not use deceptive subject lines or forged headers.
15.5 No evasion. You may not design content to evade spam or unwanted-message filtering, including intentional misspellings, non-standard opt-out phrasing, or spreading similar messages across many numbers to evade detection.
15.6 Applicable law. You are responsible for complying with all laws that govern your messaging and email marketing, which — depending on where you and your recipients are located — may include the UK's Privacy and Electronic Communications Regulations (PECR) and UK GDPR, the EU's e-Privacy rules and GDPR, the US Telephone Consumer Protection Act (TCPA) and CAN-SPAM Act, Canada's Anti-Spam Legislation (CASL), and equivalent laws elsewhere. This list is illustrative, not exhaustive, and it is your responsibility to identify and comply with the laws that apply to you and your recipients.
15.7 You are the data controller for your contacts' personal data. You are responsible for obtaining proper consent, honouring opt-outs, and fulfilling any data subject request (such as access, deletion, or correction) relating to your contacts. We process that data on your behalf, in accordance with Section 7.2, but the underlying compliance obligation is yours.
15.8 We do not guarantee that any message, call, or email sent through the Services will be delivered. Carriers and providers apply their own filtering, sending limits, and deliverability controls, which are outside our control and may change from time to time.
16.1 Where your Hub instance includes AI Features, such outputs are automated and probabilistic, and may contain errors, omissions, or inaccurate, biased, or inappropriate content. You are solely responsible for reviewing AI outputs for accuracy and appropriateness before you rely on or publish them. Do not rely on AI outputs for legal, medical, financial, or other professional advice.
16.2 When using AI Features, you must not:
16.3 Where our AI Features rely on an underlying third-party provider, that provider's own usage rules also apply to your use of those features.
17.1 You warrant that any Contribution you post, upload, or transmit through the Services: is original to you, or that you have the rights needed to post it; complies with applicable law; and, where it depicts an identifiable individual, that you have their consent.
17.2 You may not post, transmit, or upload any Contribution that:
17.3 We have the right, but not the obligation, to pre-screen, edit, refuse, or remove any Contribution at any time and for any reason, without notice. If you believe your Contribution was removed in error, contact us at [email protected] and we will review the decision promptly. The material may remain unavailable while we review it.
18.1 We may provide areas on the Services to leave reviews or ratings. When posting a review, you must ensure that you:
18.2 We may accept, reject, or remove reviews at our discretion. Reviews are not endorsed by us and do not necessarily represent our views.
19.1 We may include software for use in connection with our Services. Where such software is accompanied by an end-user licence agreement (“EULA”), the EULA governs your use of it. Where it is not, we grant you a non-exclusive, revocable, personal, non-transferable licence to use it solely in connection with our Services. Any such software is provided “as is,” without warranty of any kind, and you accept all risk arising from its use.
19.2 If you access the Services via our mobile App, we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the App on devices you own or control. You agree not to:
20.1 As part of the functionality of the Services, you may link your account with third-party accounts (such as social media or advertising accounts). You represent that you are entitled to disclose your login information, or to grant us access, without breaching any terms that govern your use of that third-party account.
20.2 We may access, store, and make available content from a linked third-party account so that it is accessible on and through the Services. Your relationship with any third-party service provider is governed solely by your agreement with them; we are not responsible for their content, accuracy, or privacy practices. You can disconnect a linked account at any time through your account settings.
21.1 The Services are built on and integrate with third-party providers, including, without limitation, GoHighLevel, telephony providers such as Twilio (or an equivalent), and AI providers such as OpenAI (or an equivalent). You agree to comply with the applicable terms and acceptable use policies of these providers, as updated from time to time. Where a third-party provider's terms are more restrictive than ours for a given feature, the more restrictive terms govern your use of that feature.
21.2 We do not control these third-party providers and are not responsible for their actions, outages, or performance, including any data breach, service interruption, or other issue occurring at GoHighLevel, on which the Services substantially depend. While we strive to ensure the highest level of service, ultimate responsibility for GoHighLevel's own platform lies with GoHighLevel.
21.3 The Services may contain links to third-party websites or content. We do not investigate, monitor, or endorse such content, and are not responsible for it.
22.1 We respect the intellectual property rights of others. If you believe material available through the Services infringes a copyright you own, notify us at [email protected] with sufficient detail for us to locate and assess the material. We may forward your notice to the person who posted it. Materially misrepresenting that content is infringing can expose you to liability, so if you are unsure, consider consulting an attorney first.
We reserve the right, but not the obligation, to: monitor the Services for violations of these Legal Terms; take appropriate legal action against anyone who violates the law or these Legal Terms; restrict, disable, or remove any Contribution or file that is unlawful, excessive in size, or burdensome to our systems; and otherwise manage the Services to protect our rights and property and the proper functioning of the platform.
We care about data privacy and security. Please review our Privacy Policy at andwedothis.com/privacy-cookies-policy, which is incorporated into these Legal Terms. Where the Services involve the transfer of personal data outside the UK or EEA — for example, where our platform provider hosts infrastructure abroad — such transfers are made subject to appropriate safeguards as required by applicable data protection law.
25.1 These Legal Terms remain in effect for as long as you use the Services.
25.2 Immediate action. We may suspend or terminate your access immediately, without notice, where: you have committed a serious breach of these Legal Terms (including fraud, abuse of the Services, or non-payment after notice); your use creates a genuine security, legal, or operational risk to us, other clients, or third parties; or we are required to act by law, or by a platform provider or carrier on which the Services depend (such as GoHighLevel or a telecoms carrier).
25.3 Everything else. For any other reason, we will generally follow a graduated approach — a warning, a temporary restriction, or a suspension — and will give you at least 14 days' written notice before ending your access outright.
25.4 If we terminate your account for a serious breach, you may not register a new account, in your own name or anyone else's, without our written permission. We reserve the right, in addition to termination, to pursue appropriate legal action, including civil or injunctive redress.
25.5 On termination, any amount you owe becomes immediately due, and your data is handled as described in Section 10. Sections of these Legal Terms that by their nature ought to survive termination (including Sections 6, 7, 10, 22, and 28 through 33) will continue to apply.
26.1 We reserve the right to change, modify, or remove features of the Services at any time. We have no obligation to update any information on the Services. We will not be liable for any modification, price change, suspension, or discontinuance of the Services, though this will not shorten any subscription period you have already paid for.
26.2 We cannot guarantee the Services will be available at all times. We may experience technical issues, or need to perform maintenance, resulting in interruptions, delays, or errors. We will do our best to minimise disruption and give notice of planned maintenance where practical, but you agree that we have no liability for loss, damage, or inconvenience caused by downtime or discontinuance, except as set out in Sections 28 and 29.
There may be information on the Services containing typographical errors, inaccuracies, or omissions. We reserve the right to correct these, and to change or update information on the Services, at any time without prior notice.
THE SERVICES, INCLUDING ALL AI FEATURES, ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTY THAT: (A) THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; (B) ANY MESSAGE, CALL, OR EMAIL SENT THROUGH THE SERVICES WILL BE DELIVERED; (C) AI OUTPUTS WILL BE ACCURATE OR COMPLETE; OR (D) YOUR USE OF THE SERVICES WILL COMPLY WITH ANY LAW OR REGULATION THAT APPLIES TO YOUR BUSINESS. WE DO NOT PROVIDE LEGAL, TAX, OR REGULATORY ADVICE. YOUR COMPLIANCE RESPONSIBILITIES ARE SET OUT IN SECTIONS 14 AND 15. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES; IF THOSE LAWS APPLY TO YOU, SOME EXCLUSIONS ABOVE MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.
IN NO EVENT WILL WE, OR OUR DIRECTORS, EMPLOYEES, OR AGENTS, BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, OR LOSS OF DATA, ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER, REGARDLESS OF THE FORM OF ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID BY YOU TO US DURING THE TWO (2) MONTH PERIOD PRIOR TO THE CAUSE OF ACTION ARISING.
Nothing in these Legal Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, or for fraud.
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable legal fees, made by any third party arising out of: your Contributions or Customer Data; your use of the Services; your breach of these Legal Terms; your violation of the rights of a third party, including intellectual property rights; or communications you send, or cause to be sent, through the Services. We reserve the right, at your expense, to assume exclusive defence and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defence.
We will maintain certain data that you transmit to the Services for the purpose of managing platform performance. Although we perform routine backups, you are solely responsible for all data you transmit or that relates to your use of the Services. You agree that we have no liability to you for any loss or corruption of such data, except to the extent caused by our own negligence, and you waive any right of action against us arising from any such loss beyond that.
32.1 These Legal Terms are governed by the laws of Scotland, for all clients regardless of where they are based. The Scottish courts have exclusive jurisdiction to resolve any dispute, except as set out below.
32.2 Informal negotiation. Before initiating any formal proceeding, we agree to first attempt to resolve any dispute informally for at least 30 days, beginning upon written notice from one party to the other.
32.3 Mediation. If informal negotiation does not resolve the dispute, either party may propose mediation before a mutually agreed mediator. The parties will share the mediator's fees equally and participate in good faith.
32.4 Arbitration. If mediation does not resolve the dispute, it will be referred to a single arbitrator in Scotland under the Arbitration (Scotland) Act 2010.
32.5 Exceptions. Sections 32.2 to 32.4 do not apply to: disputes seeking to enforce or protect the validity of either party's intellectual property rights; disputes arising from allegations of theft, piracy, invasion of privacy, or unauthorised use; or claims for injunctive relief. These may be brought directly in the Scottish courts.
32.6 Time limit. Any claim relating to the Services must be brought within one year of the issue arising, or it is barred, to the extent this limit is enforceable under applicable law.
32.7 Chargebacks. You agree to attempt to resolve any billing dispute directly with us before initiating a chargeback with your payment provider. Filing a chargeback without giving us an opportunity to resolve the issue may be considered a breach of this agreement. This does not affect your statutory rights.
Neither party will be liable for any loss, damage, delay, or failure to perform caused by events genuinely beyond its reasonable control, including natural disaster, war, government action, or telecommunications or utility failure. This does not excuse your payment obligations for Services already delivered.
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and agree that agreements, notices, and other communications we provide electronically satisfy any legal requirement that such communication be in writing. You agree to the use of electronic signatures and records, and waive any right under any law requiring an original signature or non-electronic record retention.
These Legal Terms, together with any policies or operating rules posted by us, constitute the entire agreement between you and us. Our failure to exercise or enforce any right or provision shall not operate as a waiver of it. We may assign any or all of our rights and obligations under these Legal Terms if the business is sold or restructured; we will notify you if this happens. You may not assign your rights or obligations without our written consent, consistent with Section 12. If any provision of these Legal Terms is found unlawful, void, or unenforceable, that provision is deemed severable and does not affect the validity of the remaining provisions. There is no joint venture, partnership, employment, or agency relationship created between you and us by virtue of these Legal Terms. You agree that these Legal Terms will not be construed against us by virtue of having drafted them.
And We Do This Ltd
5 Teapot Bank, Morebattle, TD5 8QF, United Kingdom
Phone: 01573 402070
Email: [email protected]